Privacy Policy

Effective date: November 12, 2026

This policy explains how information is handled when you use a website, application, product, or related service that links to this policy (the “Service”). “We,” “us,” and “our” mean the operator identified in that Service. It covers that operator’s handling of information in connection with the Service, not independent third-party services.

1. Information we handle

The information involved depends on the features you use. It may include:

• Information you provide: contact details, account information where accounts are offered, preferences, support messages, and other information you choose to submit.
• Service content and activity: requests, content you submit or receive through the Service, settings, and records needed to provide the features you use.
• Technical information: IP address, browser and device information, approximate location inferred from an IP address, access times, pages or features used, errors, and security logs.
• Transaction information: order details, payment status, amounts, and transaction references where paid features are used. Payment providers may process additional information under their own policies.

You do not need to provide information unrelated to your use of the Service. Some features may not work without the information they require. Do not send passwords, private keys, recovery phrases, or other secrets to support.

2. How information is used

We use information to provide and maintain the Service, fulfill requests and transactions, respond to support inquiries, remember preferences, understand performance and improve features, prevent fraud and abuse, protect security, resolve disputes, and meet legal obligations. If a feature requires access to a device or connected account, we request the relevant permission when needed. You can manage permissions through the applicable device or account settings.

Where applicable law requires a legal basis, processing relies on performing a contract or taking steps at your request, legitimate interests such as security and service improvement, legal obligations, or your consent, as appropriate. Where we rely on consent, you may withdraw it without affecting earlier lawful processing.

3. Cookies and similar technologies

The Service may use cookies, local storage, and similar technologies for functionality, preferences, security, and usage measurement. Your browser or device can limit or remove these technologies, although doing so may affect functionality. Where consent is required for optional technologies, they are subject to the applicable consent controls.

4. Sharing and third parties

Information may be shared with providers that help deliver the Service, including hosting, communications, payment, analytics, and support providers, as needed for the relevant function. It may also be disclosed at your direction, to meet legal requirements, to protect rights and safety or investigate abuse, or as part of a merger, acquisition, or transfer of the Service subject to applicable protections.

Third-party websites, apps, payment networks, and integrations have their own practices and policies. Information you publish or transmit to other people may be visible to them. Transactions recorded on public networks may remain publicly accessible and cannot necessarily be changed or deleted by us.

5. Retention and security

We retain information for as long as reasonably needed for the purposes described here, including service operation, security, recordkeeping, dispute resolution, and legal requirements. Retention depends on the type of information and applicable obligations. Information is deleted or de-identified when no longer needed, subject to legitimate retention needs and backup cycles.

We use reasonable safeguards appropriate to the information and the Service. No system, transmission, or storage method can be guaranteed completely secure.

6. Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information; restrict or object to processing; withdraw consent; or complain to a competent privacy authority. These rights may be subject to exceptions. Contact the operator to make a request. We may need information sufficient to verify your request, but you should not send credentials or recovery secrets. We will respond as required by applicable law.

7. International processing

The Service and its providers may process information in countries other than your own. Where applicable law requires protections for international transfers, the relevant safeguards must apply.

8. Children

The Service is not directed to children below the minimum age required by applicable law, and we do not knowingly collect their personal information. If you believe a child has provided information improperly, contact us so we can review and address it.

9. Changes and contact

We may update this policy as the Service or requirements change. The revised policy will be posted here with an updated effective date. Material changes will be communicated where required by law.

For privacy questions or requests, use the operator’s contact details provided in the Service. For SMS4Sats-operated services, email [email protected]. Identify the service concerned and avoid sending sensitive information in public support channels.